FCm Travel Solutions expands presence in Asia Pacific with launch of fully-owned operation in Malaysia
FCm Travel Solutions, the global corporate travel brand of the Flight Centre Travel Group (FCTG), will launch a fully-owned business in Malaysia on 16th November, having operated through a network partner in the country for the past decade.
In recent years, Malaysia has displayed strong multinational growth prompting the need for FCm to set up equity operations in order to meet and satisfy clients’ increasingly global requirements.
The new Malaysia operation will be managed by FCm’s Singapore management team, headed by General Manager Bertrand Saillet. An intensive recruitment strategy has been put in place to build a strong team of travel consultants, sales and account managers to service the Malaysian market. The new team underwent comprehensive training to enable a smooth transition from partner agency to fully-owned operations. The team will be based out of a brand new office in Axiata Tower, conveniently located in central Kuala Lumpur.
Suyin Lee, Managing Director of Flight Centre Travel Group said of the expansion, “I am thrilled to officially announce the launch of the new office. We are continuing to increase our reach across Asia-Pacific and by transitioning into a fully-owned operation in a key market for us, is a big step towards us achieving our expansion goals.” Lee adds “Our priority is our customers and now we are well-positioned to continue to deliver the service and consistency they expect.”
Bertrand Saillet, General Manager of FCm Singapore and Malaysia said of the changes, “We are excited to cement our operations in Malaysia and to have recruited such a skilled and enthusiastic team of travel experts to represent us. We are looking forward to getting started to support this growing market and building a local client base.”
FCm now operates in more than 90 countries worldwide, including a total of 17 countries in the Asia-Pacific, of which 7 are now wholly owned operations. FCm Malaysia is located at Level 25B 2 Axiata Tower, No 9 Jalan Stesen Sentral 5, 50470 Kuala Lumpur. It is currently the only global travel management company operating in Malaysia.