Fiji Airways, Fiji’s National Airline, has introduced new self check-in kiosks at the Fiji Airways’ counter in International Departures at Melbourne’s Tullamarine Airport.
Whilst a personalised approach to guest service remains a key element of the airline famous for its Fijian friendliness, the introduction of the kiosks will offer greater customer convenience and less queuing at the busy terminal.
The introduction of these new kiosks marks another step towards product enhancement since the launch of the airline Fiji Airways, from Air Pacific in 2013. As well as completely rebranding, the airline has since acquired four brand new A330s to grow its fleet, enhanced its onboard product including the inflight entertainment system and dining options, enabled online check-in, and launched several significant international routes including Wellington, Singapore, Vava’u and San Francisco.
To celebrate the very first passengers using the new kiosks at Melbourne Airport last night, a nice surprise of high end duty free products from its on-board selection were gifted.
Fiji Airways flies daily from Sydney and Brisbane to Nadi, and from Melbourne 5-6 times a week. Flights to Nadi take less than 4 hours from Australia.