Finnair and GuestLogix Deploy Industry’s Most Comprehensive Mobile Onboard Retail Solution to Increase In-Flight Shopping Opportunities
GuestLogix Inc., the leading global provider of ancillary-focused merchandising, payment and business intelligence technology to the passenger travel industry, today announced that Finnair has successfully deployed GuestLogix’ Android-based point-of-sale solution via the Samsung Tab and GuestLogix certified payment peripherals. The solution will allow Finnair’s Flight Crew to sell food and beverage as well as duty free items onboard, enhancing the service provided to its passengers.
“Our next-generation mobile point-of-sale solutions are being embraced by our customers with immense enthusiasm,” said Brett Proud, President & CEO, GuestLogix. “Flight Attendant-driven sales models that leverage smartphone and tablet retail technology have become increasingly popular, and Finnair is now live with the most robust mobile POS technology available to the global passenger travel industry. We look forward to continuing our relationship with the carrier and to further supporting its evolving retail initiatives.”
GuestLogix’ next-generation solution represents the most comprehensive integrated retail solution in the marketplace with point-of-sale software developed for iOS, Android and Windows, cutting-edge payment peripherals with printing functionality, certified MSR, chip and PIN and contactless card entry, fully certified Transaction Processing Engine® (TPE) and Global Payment Gateway™, as well as a back-office management system including the world’s only business intelligence platform designed and developed for onboard retailers. The solution also includes full payment support for the world’s most popular in-flight entertainment and connectivity systems as well as the use of the Company’s OnTouch® Destination Merchandising platform which gives travel operators access to more than 50,000 destination-based products and services across 450 cities to provide additional trip-enhancing retail offerings to passengers.
“Our objective is to continue to provide exceptional service to our passengers, increased efficiency to our dedicated crew and find new and meaningful ways to engage with those who make the choice to fly with Finnair,” said Timo Kousa, Managing Director, Arinkomatkat Oy and former Managing Director, Finnair Travel Retail. “The industry is evolving rapidly and our partnership with GuestLogix gives us access to a myriad of new retail solutions, allowing us to stay ahead of the curve and support Finnair’s vision. Their tablet-based POS solution was clearly the right choice for us and we’re pleased with our decision.”
“We have brought to market a mobile point-of-sale solution that provides a wealth of new functionality not previously available in the onboard retail industry and have received a tremendous response from our more than 80 customers as well as other travel operators in the market,” said Andy Archer, Head of Global Sales, GuestLogix. “No matter the operating system, form factor of the device, payment types required and of course, regional certifications needed to transact, we are seeing excellent feedback from the many engagements we have underway and are thrilled that Finnair has advanced its current solution with GuestLogix.”
This agreement with Finnair represents approximately 9.6 million passenger trips per annum for GuestLogix.