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Finnair chooses Fazer as its lounge partner for Helsinki Airport

April 20, 2017 Airport No Comments Email Email

Finnair has chosen Fazer, a well-known Finnish food, café, bakery and confectionery brand as its partner for its lounges at Helsinki Airport.

From 1 July 2017, Fazer will be providing the catering and customer services for all three Finnair lounges at Helsinki Airport.

The Finnair lounges at Helsinki Airport are open 18 hours a day, serving some 650,000 Finnair and oneworld customers every year.

The lounges showcase Finnish and Nordic design, and customers can rest and refresh themselves there before and between flights, and enjoy meals and drinks from the complimentary menu. The lounges are complimentary for Finnair’s business class customers, as well as for Finnair Plus Gold and Platinum customers and oneworld Emerald and Sapphire tier customers.

“Our lounges at Helsinki Airport are an important part of our customer journey and the unique Nordic customer experience we want to offer,” said Finnair Head of Ground Experience and Ancillary, Sari Nevanlinna.

“We look forward to continuing to develop our lounge concept together with Fazer – they have extensive experience in the café and catering business, and are a great match to our Nordic vision. In our Premium Lounge we will, for example, have a Fazer chef preparing meals from fresh seasonal ingredients in front of the customers.”

“Fazer is delighted to begin this partnership with Finnair,” said Fazer Food Services Director, Kristiina Ramirez.

“We share similar core values: commitment to quality and customer care, innovation, and pride in our Finnish heritage. This is what we at Fazer want to showcase in the Finnair lounges, alongside great gastronomic skill, understanding of well-being and experiences for all the senses.”

Fazer is an international family-owned company offering quality bakery, confectionery, biscuit and grain products as well as food and café services. Fazer operates in eight countries and exports to around 40 countries. Fazer’s mission is to create taste sensations. Fazer’s success, ever since its establishment in 1891, has been based on the best product and service quality, beloved brands, the passion of its skilful people and the group’s responsible ways of working. In 2016, Fazer Group had net sales of 1.6 billion Euros and nearly 15,000 employees. Fazer’s operations comply with ethical principles that are based on the group’s values and the UN Global Compact.

Finnair flies between Asia, Europe and North America with an emphasis on fast connections via Helsinki, carrying more than nine million passengers annually and connecting 17 cities in Asia and 3 cities in North America with more than 60 destinations in Europe.

Finnair offers excellent connections from Australia with oneworld partners and was named Best International Airline – Offline Carrier in the prestigious AFTA National Travel Industry Awards in 2013, 2014, 2015 and 2016.

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