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Five years of Four Seasons Resort Seychelles

February 14, 2014 Destination Global No Comments Email Email

Seychelles-TravelA week of staff activities at Four Seasons Resort Seychelles grew to a crescendo last weekend with events to mark the anniversary of the opening of the resort on the Seychelles on 6th February 2009.
The day began with fun, games and lots of sugar, as fourteen 5-year-old children from the local Baie Lazare Primary School visited in the morning.

Group Photo

The kids played and learned with time at the Pti Torti (Little Tortoises) clubhouse with the team from Kids For All Season Kids Club by singing, dancing, meeting the team of tortoises, and taking part in marine education activities with conservation partner, WiseOceans.

Afterwards, awe and wonder met the children’s faces when confronted by a room almost entirely covered in chocolate and candy, as they explored the Chocolate Room. After taking a tour, they set to work decorating muffins with chocolate decoration.

The afternoon was the turn of the wonderful team to be recognised. The 64 staff who had been employed since pre-opening enjoyed afternoon tea, before receiving 5-year certificates and gifts, presented by the Seychelles Minister responsible for Tourism and Culture, Mr Alain St.Ange, a cake-cutting and group photograph.


Speaking to the five year staff, Mr Alex Porteous, the Resort’s General Manager said, “It is thanks to your passion and dedication that the Resort in the success it is today. You were the trailblazers. You set the standard for all your colleagues who came after you. You all welcomed new members of the team, as well as guests, demonstrating to each of them the Four Season Golden Rule: treat others as you wish to be treated. We have come a long way since February 6th 2009. In recent times we have seen incredible accolades, with awards and recognition from bodies such as Forbes, Conde Nast Traveller, and Tripadvisor in just the past 12 months, all of which are testament to the hard work, commitment and talent of all of you.”

Certificate PresentationMinister Alain St.Ange, who was accompanied by Anne Lafortune, the PS for Tourism to the presentation of certificates  said when he addressed the staff present that staff retention remains key to the success of the management team in place. “A third of the total staff of Four Seasons Resort Seychelles have been here since opening day in 2009. You have become the backbone of the resort and should feel proud of the recognition of your resort as the top in the Four Seasons Group. The Ministry of Tourism and Culture and the Seychelles Tourism Board will continue to work closely with you all, as we do with every licensed tourism establishment. Let us be united in our determination to keep the tourism industry of Seychelles on the firm footing it his on. Congratulations to the 64 of you for your fifth birthday at the resort” Minister St.Ange said.

Sherin Naiken, the CEO of the Tourism Board then joined the Minister for Tourism and Culture and partners in the Seychelles Tourism industry and friends of the Resort, including local artists, politicians, conservationists, as well as Four Seasons Managers, and the two Employees of the Year, Sara Victor and Jeffrey Antat  for the a sunset cocktail. Front Office Supervisor Alvin took to the microphone as MC for the evening and raffle prizes were drawn with exciting Four Seasons experiences up for grabs. The evening drew to a close with a paper lantern release on Petite Anse beach.

Birthday Cake

Four Seasons Resort Seychelles opened its doors in 2009 with 184 employees and, five years on, 64 of those employees are still employed at the Resort. Amongst this group, 32 of them have been promoted to Supervisory and Managerial positions.

Over the years, several initiatives to develop employees have been implemented with great success at the Four Seasons Resort Seychelles. Supervisors at the resort go through a 12 weeks training program called STEPS (Supervisory Skills Development). They have brought in Learning Coaches (one per department) who trains and induct new hires in their department. The Learning Coaches are paid an incentive once the new hires pass their probation whereas Superior Performers (around 10% of each department’s staff,  who consistently and go above and beyond expectations at work) are paid an allowance of 5% of their basic salary.

Baie Lazare KidsEmployees at the Four Seasons Resort Seychelles also enjoy many benefits and privileges including complimentary stays in over 90 Four Seasons Resorts around the world, birthday meals at the resort’s outlet with a partner, plus employee parties three times a year.

Minister St.Ange said as he and PS Lafortune left the resort at 10.30 pm after having joined the staff award ceremony since three in the afternoon that he was happy to have been able to join the Resort’s Management and Staff for their day of celebrations. “The one to one discussions with many of the staff as well as the opportunity to spend time with different members of the Management Team was good. This was quality time that went beyond meetings. I ended the time at the resort with their Fisherman’s Dinner Buffet and must say thatI needed to compliment the Chefs on duty for the choice and for their Thursday Nights Market Place Display. A great initiative where many local products are used” Minister St.Ange said.

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