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Foggy fury over Christchurch Dreamliner tarmac delay

July 15, 2014 Aviation, Headline News No Comments Email Email

egtmedia59Angry passengers claim they were stuck for almost five hours on the tarmac aboard a B787 Dreamliner at Christchurch Airport yesterday morning – with nothing but a glass of water for sustenance.

It happened after their overnight China Southern flight from China to Auckland was diverted to Christchurch by fog.

The Christchurch Press newspaper quoted one passenger, a locally-based businessman, saying he was “furious and appalled” at the handling of the situation by China Southern and Christchurch Airport. http://www.pata.org/events/pata-travel-mart-2014

The man, who was travelling with his wife and their eight-month-old baby, said they spent four hours on the tarmac without being offered even a glass of water until they asked. Passengers lost patience with the limited communication they received from the cabin crew, he said.

According to the passenger, the flight landed in Christchurch about 6.30am. By 11am there was still no word on when they would fly on to Auckland. Some of those on board felt they were being detained without proper information.

One of the most irritating aspects was that a number of passengers missed their onward connections – to Christchurch! They had anticipated landing in Auckland, as scheduled, and had booked onward flights to Christchurch. Instead, they found themselves sitting on the tarmac at their ultimate destination, Christchurch, but not allowed off the plane.

The Press reported that the flight finally landed at Auckland airport at 12.46pm.

A few passengers then went on to pursue their onward domestic connecting flights back to Christchurch.

Written by : Peter Needham

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