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From Customer to Advocate – The Must Do Digital Techniques for Travel Agents

May 19, 2016 Training No Comments Print Print Email Email

Is your client at the centre of everything you do? Having a customer-centric approach can add enormous value to your business and differentiate you from competitors.

Join this webinar and learn the fundamentals of engaging with your customers through the entire travel purchase http://www.banyantree.com/en/ap-thailand-phuket-resortjourney.

This webinar will look at practical tips that you  must do in the digital space to connect with your customers as they move through the various travel purchase stages from Dreaming to Advocacy.

Webinar summary:

  • Explore digital strategies that have the most impact at the different stages of the travel purchase cycle
  • Examine priority search, content marketing and social tactics at each stage to connect with your ideal customer
  • How to turn your customer into a member of your marketing team
  • Check-list of the must dos

Wednesday 22 June11:00AM (AEST)

Guest Speaker: Liz Ward, Managing Director, Digital Coaching International.

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