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Gilbert Promoted to Director of Sales & Marketing at The Ritz-Carlton, Laguna Niguel

October 21, 2014 Appointments No Comments Email Email

Shannon Gilbert has been promoted to Director of Sales & Marketing at The Ritz-Carlton, Laguna Niguelannounced General Manager Bruce Brainerd. Gilbert will now be responsible for all the resort’s sales and marketing efforts including leading the group and leisure sales teams, overseeing revenue management, and coordinating all marketing and public relations efforts for the 396-room oceanfront resort.


Shannon Gilbert, Director of Sales & Marketing

“Shannon has made a tremendous impact since she joined the property as director of sales three years ago,” said Brainerd. “She has been a strong leader within our hotel, driving our sales performance to new heights, while simultaneously building upon our achievements of the past 30 years. I am confident that through her vision and leadership we will continue to expand our presence across local, regional and national markets.” added Brainerd.

With nearly 20 years of experience in the hospitality industry, she most recently served as the director of sales at the resort, joining the team three years ago from The Ritz-Carlton, Denver where she was the opening director of sales and marketing. Prior to her appointment in Colorado, she served as director of group sales at The Ritz-Carlton, Laguna Niguel and Half Moon Bay. Previously, Gilbert served as a national sales manager for The Ritz-Carlton, Rancho Mirage and director of Northwest sales at La Quinta Resort & Club.

The Ritz-Carlton, Laguna Niguel offers nearly 30,000 square feet of meeting, conference and banquet function space. With eighteen unique meeting rooms, the resort can accommodate gatherings ranging in size from ten to 700. The Pacific Promenade is a stand-alone ballroom that offers guests sweeping views of the Pacific Ocean and 5,400 square feet of unobstructed space. The resort’s indoor meeting space is complemented by nearly 54,000 square feet of incredible outdoor space featuring garden courtyards, pool terraces, and expansive lawns with memorable views of the Pacific Ocean. Visit www/ for additional information.

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