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Global reach allows Travel Counsellors to fulfil customers’ dreams

July 1, 2013 Mobile travel consulting No Comments Email Email

The Australia based office of leading global independent travel company, Travel Counsellors has made the dreams of two of the company’s UK customers a reality, by securing tickets for the 2013 British & Irish Lions Tour.

Tracy Parkinson, Country Manager at Travel Counsellors Australia said: “As only Australian citizenTravel Counsellors clients Joseph Samuels and Richard Walton with Tracy Parkinson – Travel Counsellors Australia Manager.s were able to buy tickets for the British & Irish Lions Tour here, it has been very difficult for tourists visiting from overseas.  One of the advantages of being a global company is that we are able to fulfil our customer’s wishes in a way that no other travel company can.  Not only have we got the capabilities that many of our competitors don’t have, we also care.  There are few global companies that would go to the lengths we do to help customers on an individual level.”

The Travel Counsellor whose customers were the lucky recipients of the tickets, Sandra Constable, who is based in the UK, said: “I love my job because I am able to do things for my customers which may appear impossible, like securing these tickets.  I have more than 1200 colleagues across the world happy to help me – it’s fantastic! Not only did my colleagues in Australia purchase the tickets, they also hand delivered them to my customers who could not have been happier.  This is what gives me such a high level of job satisfaction which I just don’t think can be rivalled by any other travel company in the world.”

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