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GuestLogix Recognizes Momentum Services for Its Outstanding Retail Performance Onboard Eurostar

February 8, 2014 Tech No Comments Email Email

GuestLogix Inc., the leading global provider of onboard retail and payment technology solutions to airlines, rail operators and the passenger travel industry, today announced the success of its first annual Sales Excellence Event that was held in recognition of Momentum Services’ record-breaking OnTouch® merchandising and food and beverage sales performance onboard Eurostar in 2013.

On January 22, GuestLogix treated the European rail catering company’s top performing crew members and managers to an unforgettable day in London to celebrate their onboard retail achievements, and to build upon the existing relationship between the Company and its valued customer, Momentum.

“This event was but a token of our appreciation for Momentum’s commitment to innovative and strategic selling onboard Eurostar,” said GuestLogix SVP & General Manager – Global Rail, Thomas Drohan. “Momentum has accomplished impressive ancillary revenue goals as a result of selling and promoting a mix of traditional and non-traditional items onboard – including our destination-based merchandise. We are delighted to be powering Momentum and Eurostar’s onboard retailing, assisting them in executing their performance initiatives.”

GuestLogix’ onboard retailing technology and PCI-compliant POS devices are used by Momentum to sell food and beverage, as well as destination-based merchandise offerings onboard its dedicated customer, Eurostar. Crews use the Company’s solutions to securely accept and process credit card payments through GuestLogix’ Transaction Processing Engine® (TPE) and Global Payment Gateway, with GuestLogix acting as the Merchant of Record. GuestLogix also acts as Momentum’s exclusive destination-based content provider, offering Eurostar’s passengers a robust selection of products and services in Paris, London and Brussels, including OnTouch® Box Office for tickets to destination tours and attractions.

“We are grateful for GuestLogix’ ongoing support and commitment to our onboard retailing success,” said Pierre-Louis Phelipot, Managing Director, Momentum Services. “GuestLogix’ solutions play a key role in our crew’s ability to deliver exceptional service and value to our passengers onboard Eurostar. Through the Sales Excellence Event, our crews have been reinvigorated with excitement and some friendly competition to outperform both as a company and individually in 2014, with hopes to earn a seat at next year’s Sales Excellence Event.”

GuestLogix collaborated with three of its valued merchandising partners, Merlin Entertainments, Big Bus Tours and Leisure Pass Group, to reward delegates with a double-decker Big Bus Tour showcasing London’s most famous landmark attractions, including a stop at the iconic London Eye, and complimentary London Passes for all participants. Following the tour, a luncheon awards ceremony took centre stage at Planet Hollywood, where the top sales performers from Momentum’s London, Paris and Brussels bases were awarded.

“This event would not have been possible without our generous merchandising partners at Merlin Entertainments, Big Bus Tours and Leisure Pass Group,” said Nancy Love, SVP Merchandising, GuestLogix. “Momentum’s top performers got to experience the leading attractions and tours that they sell to their passengers each and every day, making it just as much of a learning experience as it was a celebration of their successes, and fun was had by all.”

To see a photo from the Momentum Services Sales Excellence Event, click here.

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