The Hazelton Hotel, Toronto, the city’s leading luxury boutique hotel, announces the appointment of Hani Roustom as General Manager. A celebrated and passionate hotelier, and graduate of the Cornell School of Hotel Administration, Roustom brings his sharp focus on refined product and service excellence to Toronto’s only member of the Leading Hotels of the World, a worldwide alliance of independent luxury hotels.
“The Hazelton Hotel is a unique property located in the heart of Yorkville. I am thrilled to join the team and to work with Canadian culinary icon, chef Mark McEwan in creating memorable experiences for our guests and elevating what our world class city has to offer ” said Roustom.
Roustom comes from the Shangri-La Hotel Toronto, where he joined in 2013 as part of the executive team in his capacity of Executive Assistant Manager Food and Beverage. Prior to that, Roustom worked with Four Seasons Hotels and Resorts, joining in 2006 at the Washington DC property as Director of Restaurants and Bars. In 2008 he transferred to their property in Torontountil the launch of the flagship Four Seasons Hotel on Yorkville Avenue in 2012, where he led the opening of the award-winning Café Boulud by Michelin starred chef Daniel Boulud.
Roustom’s international and culinary exposure, experience launching and managing quality operations, and knowledge of cultures and five languages, makes him an asset to the Hazelton Hotel. Regarding hospitality and his passion for service, Roustom refers to a quote by E.M. Statler engraved in the lobby of his hotel school at Cornell: “Life is service – the one who progresses is the one who gives his fellow men a little more – a little better service.” Roustom graduated with a Masters degree from the Hotel School of Cornell University in 2006, where he was awarded the Rama Scholarship for the American Dream. Roustom’s love for hospitality started in his early years in Lebanon, visiting the mountain summer resorts with his family. He went on to study Hotel and Restaurant Management in Cyprus and England. In 1997 he was presented with the Student of the Year award from the Cyprus Hotel Association and graduated first in his class with Honors Cum Laude and with a B.A. in Hospitality Management from Bournemouth University the year after.