helloworld’s brand-carrying agents will welcome the return of leading global training expert and CEO PeopleInProgress, Terry Hawkins, when she presents her new workshop ‘Power of You’ to delegates at the helloworld Frontliners Forum – to be held in Cairns from 31 July to 2 August.
PeopleInProgress CEO Terry Hawkins will empower helloworld’s front line staff to positively engage, influence and create long-lasting customer relationships with her action-packed presentation designed to prolong the momentum of business building and positive focus. The Power of You workshop builds on the successful national roll out of the hello You training programme.
“Progressing to The Power of You training reflects our commitment and that of our agents to delivering excellence in customer service,” Head of Branded Networks Julie Primmer said. “This training differentiates our brand-carrying members within their communities.”
“Our agents and our research tell us that excellence in customer service is a prime advantage and our hello You programme has been embraced by our brand-carrying Agents who are already seeing significant business advantages through putting the practical outcomes of the training into action,” Julie added.
“My aim is to motivate agents and employees to new heights, developing the connection with clients at a whole new level and helping individuals achieve clarity of purpose and game changing moves in all facets of their life. I am looking forward to networking with agents again at the Frontliners Forum,” Terry said.
Agents who have experienced the hello You training programme report feeling empowered, motivated and amazed by the practical skills that they have taken back to their agencies. hello You courses are a positive step for all helloworld members and employees from both a work and personal perspective.
“We are thrilled to assist our members in keeping the successful momentum going. The Power of You presentation at Frontliners in Cairns is yet another positive step in the right direction,” said Julie.
The major conference sponsors are Qantas, Qantas Holidays, Viva Holidays, Ready Rooms, Insider Journeys, Cruise Team and Worlds Leading Cruise Lines.