Helloworld Travel launches new developments in Business Insight Technology leading the way in reporting technology offerings.
Helloworld Travel have recently embarked on a 9-month project to enhance the already impressive array of Business Insight measuring tools they offer to agents across their Branded, Associate and Helloworld Business Travel networks.
Unique to Helloworld Travel, and developed in conjunction with Resurg Group, leaders in the field of Franchise Business Insights, this bespoke technology is designed to help agents increase revenue, yield and profit across various areas of the business by showing agents exactly how their business is performing.
Using the HLO Business Insights Dashboard, agents can track their level of preferred sales, their current yield, individual consultant performance and other key metrics. It can also provide a target list of key focus areas ranked by current performance, showing each owner exactly where to focus efforts to increase performance. The business insights tool allows benchmarking across the network and delivers powerful insights that lead directly to increase in profitability.
Available to all Helloworld Travel agents across branded, associate and corporate networks at no cost, it is not surprising that 90% of the leisure networks are using it with agent feedback being overwhelmingly positive.
Paul Gardner, Co-owner of Eastern Hill Travel, a member of Helloworld Travel, explains, “If you can’t measure your performance you can’t grow your performance. Accurately measuring our results in real-time is invaluable to our business. It gives us complete transparency over how we are performing, how we are tracking and what the potential earn would be across our preferred partners.”
The brand-new enhancements were announced at the recent Helloworld Travel OMC and Business Travel Summit in Saigon and recently released to the Helloworld Travel networks and include four main areas of identified untapped potential to deliver value directly to agents.
Improved usability with a newly designed look and feel overall.
Incentive dashboards will outline an estimate on how the business is tracking relating to incentives, it will show the preferred percentage rate across the business, where the business mix sits and the outcome of moving business to preferred partners, giving far greatly visibility on booking patterns.
Forward Sales Functionality, a long sought-after solution to understanding the cash flow of the business, this new development can tell agencies exactly when their expected income is coming in, giving invaluable cash flow knowledge and understanding of what is expected each month.
And Airline Incentives tailored specifically for the HWBT network to show them where they are tracking with our key airline partners both year-on-year and also benchmarked against the network. This is able to critically track flown revenue to indicate in real time how close to hitting another incentive level a business may be. Invaluable insight with real return advantages to the agency.
“Providing our owners & managers with the ability to track in real time exactly where their performance is at with our preferred partners is game changing” said David Padman, General Manager Independent and Corporate Networks at Helloworld Travel. “They can see when they are close to hitting a major incentive tier and do what they need to in order to achieve that tier, having this visibility allows our members to be much more strategic” he added.
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