Hertz has compiled a checklist of the top considerations when renting a car this summer to help holidaymakers make the most of their break in the sun.
Hertz has put together some tips to help customers save time and enjoy a seamless holiday car hire experience.
Car hire is an increasingly popular option among holidaymakers due to the convenience, freedom and savings it offers. In Spain, one of the most popular summer destinations in Europe, the car rental industry’s turnover grew by 4.3% in 2014 and vehicle hire companies foresee further 5% growth in 2015*.
In light of this trend, Hertz has put together the following tips to help customers save time and enjoy a seamless holiday car hire experience:
1 – Reserve your car in advance. Particularly during the high season, booking several weeks before departure will help you secure the most suitable vehicle and the best deals. If you know your exact travel dates, then prepaying for your car rental in advance can bring excellent savings.
2 – Streamline your pick-up. Where it is offered, always take advantage of online check-in, so that you can spend less time at the car rental counter and more time enjoying your trip. When you arrive for pickup, you will only need to show your online check-in confirmation, driving license and method of payment. Car rental loyalty programs may also offer you express rental benefits. For example, if you are a member of Hertz Gold Plus Rewards, you can avoid paper work at the counter altogether. You will only need to show your license and pick-up your keys at the designated Gold counters, or even bypass the counter at many airport locations.
3 – Select the most appropriate car. Finding the most comfortable and appropriate car to suit your needs will make a huge difference to the road trip experience. Car rental companies offer a broad range of options, from small compact vehicles to sedans, people carriers, convertibles and more. The number of passengers and items of luggage, the distance you intend to travel, the kind of roads you’ll be driving on, parking options and climate should all be taken into account.
4 – Thoroughly check the rental qualifications and requirements. These vary between different countries, companies and even vehicle collections, so be sure to check before booking. Younger renters in particular should note the minimum driver age required and consider that each driver must have held a valid license for at least one year prior to rental. Additionally, in the large majority of cases, the renter must have a credit card in his or her name. For more expensive or powerful vehicles, the limits on minimum driver age and experience may be higher, while some firms require that renters have more than one credit card.
5 – Pay attention to the coverage included in the rental. Car rental companies include third party liability insurance and in most cases theft protection and collision damage waivers that, in case of vehicle damage, reduce the renter’s liability to a stipulated excess amount. If these products are not included, it is highly advisable to add them. Additionally, companies offer waiver products which reduce the renter’s liability to zero. Bear in mind that if you opt for insurance coverage via certain credit cards or third party insurance providers, your car rental company will charge you if the vehicle is damaged. It will then be up to you to make a claim with your own insurance provider to recover the cost.
6 – Check policies for mileage and fuel. Unlimited mileage allows the greatest flexibility to make the most of your hire car, and is especially advisable you plan to drive long distances.
Most car rental companies supply vehicles with a full tank of fuel and charge for both missing fuel and a refueling fee if they are returned without a full tank. When you refuel the car before returning it, remember to ask for the receipt, as some companies require it. Also make sure that the filling station is close enough to the retuning location so are returning your vehicle with a truly full tank. Customers who prefer to avoid the hassle of stopping at a filling station immediately before handing back the vehicle can opt to prepay for the fuel at the beginning of the rental.
7 – Consider additional products and including a second driver. Child seats, portable Wi-Fi hotspots or GPS are some of the products offered by car rental companies to make their customers’ journeys smoother. Including an additional driver can also be very useful for long journeys and family breaks.
8 – Assess where to collect and return the car. It’s often possible to drop off a rented vehicle at a different branch to where you collected it. Although this may incur a one way fee, this option can be a huge time saver if you’re planning onward travel from a different location or don’t require a vehicle for the duration of the holiday. When weighing up the options, it’s worth taking into account that car rental branches in airports and train stations usually have longer opening hours than downtown locations.
9 – Thoroughly check the condition of the vehicle. When collecting the car, it is extremely important to make sure that any existing damage is reflected on the vehicle condition form before driving off. Inspect the vehicle carefully and ensure any blemishes both inside and out are noted down by the car hire company representative.
10 – Ensure you keep a copy of all signed documents. Customers should be given a copy of the contract and the vehicle condition form before starting the rental. Is it advisable to keep these documents for at least one month after the rental, in the event of incurring any additional charges.
11 – Use the car responsibly. Look after the car and it will look after you. Cars are valuable assets and rental companies will expect them to be returned in good condition. For instance, rental cars should not be driven off road or on the beach. Take into account that some companies charge additional fees if vehicles are returned very dirty and also remember that smoking in the vehicles is not permitted.
To access Hertz specific information around these tips, customers can visit Hertz’s blog On The Road.
* Information published in June 2015 by Feneval (Federacion Nacional Empresarial de Alquiler de Vehiculos con y sin Conductor), the Spanish National Business Federation of car rental with and without driver.