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Hilton Hotels & Resorts Announces Brand Awards of Excellence Winners in the Americas

April 2, 2014 Accolades No Comments Email Email

Hilton Hotels & ResortsHilton Worldwide’s flagship brand with more than 550 properties across six continents, has announced its annual Brand Awards of Excellence winners in the Americas.

Each year, Hilton honors properties for outstanding performance in multiple categories, including marketing, food and beverage, housekeeping and brand culture.

The coveted Connie Award, named in honor of brand founder Conrad Hilton, is awarded to the top performing hotel that excels in four key areas, including quality assurance audits measuring cleanliness and property condition, customer scores rating staff service and guest loyalty. The Connie Award-winning property receives a monetary prize to host a celebratory event for hotel team members and a trophy.

“All of our properties are dedicated to providing authentic Hilton hospitality and ensuring that every guest feels cared for, valued and respected,” said Rob Palleschi, global head, Hilton Hotels & Resorts. “Each year, we look forward to recognizing the ‘best of the best,’ those properties that embody excellence by providing superior service to our guests.”

The award recipients in the Americas are as follows:LosCabosPool_FP

Connie Award (Overall combined highest ranking hotel for cleanliness, condition, service and loyalty)

Awards of Excellence

Food and Beverage Award of Excellence

Food and Beverage Most Improved Award

  • More than 500 rooms: Hilton Milwaukee City Center (Wisconsin, USA)
  • Less than 500 rooms: Hilton Savannah DeSoto (Georgia, USA)

Housekeeping Award of Excellence

  • More than 500 rooms: Hilton Columbus Downtown (Ohio, USA)
  • Less than 500 rooms: Hilton Los Cabos Beach & Golf Resort (Mexico) and Hilton Dallas/Rockwall Lakefront (Texas, USA)

Housekeeping Most Improved Award

“Make It Right” Award of Excellence

“Make It Right” Most Improved Award

  • More than 500 rooms: Hilton Milwaukee City Center (Wisconsin, USA)
  • Less than 500 rooms: Hilton Dallas/Park Cities (Texas, USA)

Annual Blue Energy Award

Community Service Award (Extraordinary community support and Team Member involvement

Sustainability Award (Extraordinary commitment to sustainable practices and use of LightStayTM, Hilton Worldwide’s proprietary system calculating and analyzing environmental impact)

H360 Web Community Award (Outstanding utilization of Hilton Hotels & Resorts brand culture online community)

Best Marketing Launch Campaign Award

 Best Tactical Marketing Campaign to Drive Revenue Award

  • Hilton Anatole (Texas, USA)

Best Social Media Engagement Award

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