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Hong Kong Tramways Awarded the 2014 TripAdvisor Certificate of Excellence in its 110th Anniversary

October 21, 2014 Social Media No Comments Email Email

unnamed (17)Hong Kong Tramways, Limited (HKT) has been awarded the 2014 Certificate of Excellence from TripAdvisor™, the world’s largest travel site*. The award celebrates hospitality excellence and is given only to businesses that consistently achieve outstanding traveller reviews on TripAdvisor.Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five with volume and recency of reviews, a business’ tenure and popularity ranking also factored in, to receive this honour.

HKT has been serving the community since 1904. With a long history and being the greenest and most economical mode of transportation in Hong Kong, it carries 200,000 passengers daily between the east and west of Hong Kong Island. In order to bring an iconic transport system to passengers of the 21st century, HKT places high priority to enhancing its tram services by improving schedules based on the passenger flow, placing route maps at every stop, and implementing real-time dispatching software.

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Mr. Emmanuel Vivant, Managing Director of Hong Kong Tramways, Limited (right), receives the “Certificate of Excellence Award 2014” from Mr Aaron Hung, Director of Partnerships, APAC at TripAdvisor.

Today, HKT owns and operates a fleet of 163 tramcars, including 2 antique trams. It is the world’s largest fleet of double-deck tram still in service. It provides extraordinary travel experience that allows passengers to enjoy the bustling urban landscape and city dynamics of Hong Kong. Besides normal tram rides along the historical route of the Island, passengers can also hire the antique trams to enjoy riding on vintage open-top “Ding-Ding” tramcars to explore Hong Kong with a 360-degree panoramic view.

“Hong Kong Tramways is honoured and privileged to receive the 2014 TripAdvisor Certificate of Excellence as it definitely marks the 110th anniversary of HKT this year. We will continue providing excellent travel experience to residents and international visitors to enjoy the vibrant living culture as well as the cosmopolitan lifestyle of Hong Kong,” said Mr Emmanuel Vivant, Managing Director of HKT. “As a responsible public transport operator, HKT will continue to provide exceptional tram service and keep exploring opportunities to provide diversified services outside Hong Kong Island and feasible alternative for the general public and tourists.”

“We congratulate Hong Kong Tramways for winning the coveted TripAdvisor Certificate of Excellence award in 2014 which gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. The many rave reviews it receives are a testament of the unique heritage and travel experience the trams offer to both local and international travellers,” said Mr Aaron Hung, Director of Partnerships, APAC at TripAdvisor.

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