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Hotel Arts Barcelona Enhances the Guest Experience Through Technology

September 20, 2013 Technology No Comments Email Email

Hotel Arts Barcelona has launched a unique Guest Information System available to all guests through the hotel’s wifi network, a small revolution in the field of hotel information technology which makes the luxury hotel a leader in connecting with its visitors.

TN-186853_Luxury8197Hotel8197SpainThe new digital information system provides guests with a panel of information ranging from menus, opening hours and reservation contacts for the hotel’s five restaurants and Six Senses Spa, to a cultural agenda with suggested events in Barcelona, or other exclusive services available to guests of the luxury hotel. The feature also includes a complete directory with direct phone extensions to reach the hotel’s outlets and staff directly.

Some of the possible usages include guidance for how to use in-room devices, enquire about laundry services or concierge services, consult in-room dining menus or even request a personalized flower arrangement from the hotel’s floral designer.

The feature is available at no cost throughout the entire hotel and outdoor spaces, whether using a mobile device, a laptop or one of the hotel’s computers. All guests connecting to the hotel’s wifi network or in-room high-speed internet will be redirected to the Guest Information System with a direct link.

The newly-introduced solution responds to technology-savvy travelers who expect to find state-of-the-art tools, room amenities and business services when travelling, and allows them to select their preferred mode of communication within the hotel. Providing this new service is another step forward in the luxury hotel’s ongoing goal to deliver outstanding services and create truly memorable experiences.

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