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Hotel at Miami Airport Welcomes New General Manager to the Team

March 1, 2014 Appointments No Comments Email Email

When it comes to running a hotel, extra amenities and high design won’t count for much if the right leadership isn’t in place. A general manager often serves as the lynchpin for a well-run establishment, overseeing all of its departments and making sure the entire operation is humming along smoothly.

Considering the gravity of such a position, it is with great excitement that the Courtyard Miami Airport welcomed General Manager Julissa Kepner to the team in December 2013.TN-227488_Miamiairportbusinesshotel

Kepner arrived at this hotel near the Miami International Airport by way of the Miami Marriott Biscayne Bay hotel where she served as the Director of Hotel Operations. In that capacity, she managed teams for Rooms, Food and Beverage, Event Management, Culinary, Banquets and Loss Prevention. Her enthusiastic and effective approach resulted in both the hotel’s success and several personal achievements for Kepner. Specifically, Kepner earned the 2012 Breakthrough Leadership Award, the 2012 Eastern Region Talent Leadership Award and the 2011 Operations Excellence Award.

With 12 years of Marriott- and Renaissance-brand experience under her belt, Kepner promises to lead this Miami Airport business hotel into a bright future. The hotel’s two-mile proximity to the Miami International Airport means it welcomes numerous and diverse travelers every day, and its abundance of features — from the three restaurants, to the hypo-allergenic guest rooms — require just the sort of seasoned leadership Kepner can provide.

As part of the Miami Marriott Airport Campus, the Courtyard enjoys a unique position among hotels near the Miami airport. Its stylish, contemporary aesthetic and high-tech, business-friendly amenities speak to corporate visitors, while its outdoor pool and close proximity to South Beach and downtown Miami make it desirable among leisure travelers as well. With a strong background in guest services, Kepner brings a customer-oriented approach to the hotel that will accommodate guests arriving for any and every reason.

As Kepner, who lives in Miami with her husband and son, settles in to her new position, her team and her guests can look forward to just the sort of management that spells success for a hotel.

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