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Hotel run by robots enlivens Japanese version of Holland

April 23, 2015 Headline News, Hotel News No Comments Email Email

egtmedia59A hotel staffed entirely by robots is due to open in July in a Japanese theme park that  recreates the Netherlands. The company behind the development wants to roll robots out to other hotels.

The Henn na Hotel will be based in Huis Ten Bosch theme park in Nagasaki Prefecture, the park’s operator confirmed.

Huis ten Bosch is a royal palace in The Hague, one of three official residences of the Dutch Royal Family. Japan’s Huis Ten Bosch (or Hausu Ten Bosu) recreates the Netherlands by displaying full-size replicas of old Dutch buildings.

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The hotel, also with a Dutch theme, will replace human hotel staff with robots. When it opens on 17 July 2015, robots will provide porter service, room cleaning and other services “to reduce costs and to ensure comfort,” the company behind it told the Japan Times. Robots will also staff the front desk, so arriving guests will be greeted by a robot hotel manager.

Facial recognition, using the same technology employed at airport smart-gates, will allow guests to enter their rooms without a key. The days of losing keys may be over.

“We will make the most efficient hotel in the world,” company President Hideo Sawada told a news conference. “In the future, we’d like to have more than 90% of hotel services operated by robots.”

The robot hotel is cheap! A single room will be priced at JPY 7000 per night (about AUD 75) while a twin room will cost JPY 9000 (about AUD 97).

The approach to room rates in peak season has another curious touch. If demand soars, potential visitors will be invited to bid for the maximum room price they are willing to pay. The highest bid wins, although the ceiling is JPY 14,000 (AUD 150) for a single room.

If there’s a dispute about rates, a robot will sort it out.

Written by : Peter Needham

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