HMH – Hospitality Management Holdings has achieved an increase of 12 per cent positive guest reviews year to date as compared to last year at the various hotels managed by the group. Securing an average of 75 to 95 per cent positive reviews, most hotels including The Ajman Palace Hotel, Coral Beach Resort Sharjah and Coral Dubai Deira Hotel topped the popularity index charts on leading Online Travel Agencies (OTAs) and popular guest review sites such as TripAdvisor.
Laurent A. Voivenel, CEO of HMH – Hospitality Management Holdings, said, “There’s no substitute for a strong brand reputation. We are delighted by the continuous growth in positive reviews and comments by our valued guests. Their feedback is extremely precious for us as we are committed to exceed their expectations. Our brands are built on our core values putting the customer at the heart of the proposition and delivering outstanding quality and service that sets us apart from the competition.
Every hotel within our network, must meet the requisite brand standards and deliver on the brand promise in terms of product quality and service and these high rankings are testimony to that.”