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ABSOLUTE SANCTUARY, Asia’s leading fitness wellness resort has been awarded a Recognition of Excellence for 2018 in Asia by HotelsCombined.

HotelsCombined, the Australian-based hotel meta-search company, started an extensive survey covering different types of accommodations within Thailand. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.

The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:

-At the time of judging , a winner is rated 8.5/10 or over with a minimum of 50 customer reviews certified by HotelsCombined.

-No major customer service problems, nor recurring or unresolved issues could be detected

Moreover, HotelsCombined takes great consideration  in the way a hotel staff answers the Hotels communication team, demonstrating their commitment to providing quick assistance.

Absolute Sanctuary was found to have a high satisfaction rating among guests and travel industry experts, receiving 194 reviews for an impressive rating of 8.1 out of 10.

“We are thrilled to be working with the best hotels in Thailand and ABSOLUTE SANCTUARY is one of them” said Jenna Lee, market manager of HotelsCombined Thailand. “ What is different about the Recognition of Excellence is the way information is gathered and analysed; it all depends on the guest and his or her experience with that particular accommodation”.

Absolute Sanctuary’s Chief Business Officer, Claire Bostock said “ We are highly committed to providing excellent customer service standards and this recognition is proof of our service levels and efforts. We constantly strive to achieve 100% guest satisfaction and will continue to do so.”