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IHG Announces Strategic Relationship On Technology

April 5, 2014 Tech No Comments Email Email

IHG (InterContinental Hotels Group) is building on its long track record of industry-leading insight and innovation with the announcement of a strategic relationship with Amadeus, the leading provider of advanced technology solutions for the global travel industry.

Consumer technology has become an increasingly important part of being able to anticipate and meet changing consumer needs and IHG is committed to maintaining its industry-leading position in this area.

The combination of IHG’s industry insight and expertise with Amadeus’ technology capabilities and broad travel experience will ensure IHG continues to offer the most innovative and efficient technological solutions at all stages of the Guest Journey (Dream, Plan, Book, Travel and Share) to enhance guest experience.

The first phase of the strategic relationship between IHG and Amadeus will be focused on planning and development. This will involve scoping out and creating a roadmap for potential technologies and solutions that will drive innovation in the industry.

Eric Pearson, Executive Vice President and Chief Information Officer of IHG commented: “IHG is a brand and consumer driven company. We use insight to anticipate consumer trends and behaviour. We also have a long track record of investing in relevant technologies to support our brand promise and build a closer relationship with our guests. Partnering with Amadeus will help us continue to do just that. We look forward to working with them.”

Jeff Edwards, Head of Hotel Business of Amadeus commented: “IHG has a deep understanding of guests and how technology can enhance their experience and adapt to their changing needs and could not be a better partner for us. The marriage of IHG’s unique insight and world class guest care with Amadeus’ technology vision and infrastructure capabilities has the potential to deliver a step change in hotel solutions”.

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