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Infor EzRMS Enables Meritus Hotels & Resorts with Greater Competitive Edge

August 13, 2014 Technology No Comments Email Email

Infor, the world’s third largest business software provider with almost US$3 billion in revenue, today announced further momentum in the Singapore hospitality industry with key customer Meritus Hotels & Resorts’ adoption of Infor EzRMS, an easy-to-use, out-of-the-box solution that was specifically developed for the hospitality industry, at its two Singapore properties.

Infor EzRMS provides hospitality clients with an affordable, fully automated revenue management solution (RMS) which helps hotels such as the Mandarin Orchard Singapore and Marina Mandarin Singapore utilize the latest business forecasting and optimization

“With Infor EzRMS, Meritus Hotels & Resorts is able to capture competitive advantage by tapping into technology that helps improve our decision making and planning, while also supporting our traditional focus on personalized customer service,” said Maria Taylor, Regional Vice President, Sales & Distribution, for Meritus Hotels & Resorts. “Furthermore, with Infor EzRMS, our management teams at our Singapore properties will be better enabled to capture business opportunities through more efficient demand modeling,” added Ms. Taylor.

Infor EzRMS automatically calculates demand forecasts for each future use of client hotel rooms, and recommends the appropriate selling strategies, such as open/close rates, stay controls, open/close room categories, and overbooking levels, helping properties maximize yield and profit.

“Singapore’s hospitality industry is highly competitive, and properties here are increasingly feeling margin pressures as discounters enter the market and distribution channels diversify.

Winners in this landscape are embracing technology and enterprise solutions to enable more efficient planning and business decision making – leading to greater revenue opportunities,” said  Mr. Eric Wong, Vice President of Infor Hospitality, Asia Pacific.

“With Infor EzRMS, Meritus Hotels & Resorts can now gain access to greater insight into business operations with automatic demand forecasts that take into account historical demand, repetitive events, booking patterns and recommends appropriate selling strategies which help our hospitality customers gain over competitors,” added Mr. Wong.

Meritus Hotels & Resorts plans to roll out implementation of Infor EzRMS across all of its hotel properties as the company’s portfolio continues to expand in Singapore and across Asia.

“Many of Asia’s leading hospitality companies rely on Infor to optimize business performance though centralizing data and automating processes that comply with data security standards,” said Ms. Helen Masters, Vice President of Infor ASEAN.

“Infor’s solutions are specialized by industry combining focused, hands-on industry experience with global breadth to deliver a rich user experience and help companies deal with today’s challenges and prepare for tomorrow’s opportunities,” added Ms. Masters.

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