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“Information Stations”: Friendly, Local-Savvy Help For Visitors To Taiwan

November 3, 2015 Destination ASEAN No Comments Print Print Email Email

02_0020945_2To promote a friendly tourism environment, the Taiwan Tourism Bureau launched a program late last year to create an island-wide network of one hundred “Information Stations.” The stations help local and international visitors get answers to their travel-related questions, from “Where am I?” to “Where can I get online?”

The Information Stations are also great places to experience the true Taiwan with all of its local human touch. The stations have a strong local flavor and offer friendly guidance from staff deeply versed about the neighborhood. When you’re in an unfamiliar area, the stations can offer a one-stop solution to help you enjoy a high-quality and worry-free travel experience.


Since the program’s launch, many businesses have enthusiastically joined the ranks of the station network. With support from local governments and national scenic area administrations, stations have opened at numerous cafés, teahouses, convenience stores, hotels and inns, tourism factories, and local specialty markets. They can also be found at traditional bakeries, family-run incense shops, community development associations, stationery stores, safety inspection offices, electric bike shops and other businesses.


The Tourism Bureau has also found that more and more young people with strong foreign language ability and online marketing savvy are willing to contribute skills learned while working in the city when they return to their hometowns. Many of these young people are now providing warm, local service at Information Stations to help visitors find their way.


Information Station Fact File:
Information Stations provide simple local travel guidance, information services, and wi-fi internet access. Visitors can find a nearby station, search for travel-related information, or download walking tour maps for the area around the station at the Information Station mobile website (search for “Taiwan ask me”), available in Chinese, English, and Japanese language versions. The website is also integrated with local transportation portals and travel apps to create a highly localized travel information platform. Links to Google Maps help you navigate to a nearby station, browse related services, download off-line maps for suggested attractions, and find out how to get where you want to go.

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