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Inspiring Ladies Behind Grand Nikko Bali

April 23, 2016 Luxury Hotels No Comments Print Print Email Email

Every year on 21st April, Indonesia celebrates Kartini Day to commemorate the birthday of heroine Raden Ajeng Kartini, a Javanese lady who fought for women’s rights and emancipation during the colonial era. Nowadays, her spirit still inspires women all over the country to strive to uphold the independence and gender equality movement. Supporting Indonesian women’s rights and the advancement of the nation’s welfare continues to be a core value at Grand Nikko Bali.

The resort, which was established 20 years ago, is a workplace for many dedicated female professionals who contribute whole-heartedly to the island’s tourism development. In honour of Kartini Day, we are proud to introduce some of our very own modern-day Kartinis who have played important roles in Grand Nikko Bali’s successful journey.

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Ni Luh Mahayani, Outlet Manager Benkay Japanese Restaurant
Almost 19 years ago, Mahayani was a daily worker at Benkay Japanese Restaurant. However, it didn’t take long for her to secure a full-time position as a Waitress followed by a promotion to Senior Waitress and then Captain at the same outlet. She later accepted a new challenge by joining the opening team of the resort’s cliff-top wedding venue, Wiwaha. Mahayani enjoyed experiencing the cultural traditions for each wedding she handled and took great pride and joy in creating everlasting memories for each couple.
In late 2015, she returned to Benkay Japanese Restaurant as Outlet Manager. Besides overseeing efficient daily operations, maintaining guest satisfaction is one of her main priorities. With her friendly smile, she always turns a difficult customer service experience into a winning situation for everyone by ensuring that guests leave satisfied. Although her childhood dream was to become a teacher, Mahayani is now very proud of her profession as she has learnt about Japanese culture, but still delivers service with genuine Balinese warmth. For her, success is the result of preparation, hard work and learning from each failure.

Desak Gede Suryati, Tour Desk Supervisor
Whilst growing up, Desak actually dreamed of becoming a business woman before embarking on a career in the hospitality industry just after the resort opened its doors in 1996. She initially started out as Food & Beverage Reservation Supervisor before being transferred to the Front Office Department as Tour Desk Supervisor.
As time went by, Desak developed a passion for communicating and enjoyed the role of acting as a travel consultant to help guests make the most of their time on the island. In the ever changing hospitality industry, she is proud of her current role and multitasking skills to handle her various duties at the Front Desk. Sometimes the language barrier with non English-speaking travellers is a little challenging, but she is assisted by a multi-lingual team of associates who are an asset to the department. As a career woman and mother of two, Desak successfully balances her responsibilities at work and home.

Katarina Sari, Pastry Chef
Born in the capital city of East Java, Chef Rina is certainly no stranger to life in a commercial kitchen. After graduating from Bali’s Tourism College, she managed her own restaurant for several years before joining the resort as a Pastry Cook in 1996. Being surrounded by delicious goodies seems fun, but being in a big resort that caters to varied market segments comes with its own set of challenges. For someone with sweet tooth like Rina, sourcing the right ingredients and transforming them into flavoursome delights is quite exciting and she always finds a way to satisfy different appetites.
In 2011, Rina was promoted to the position of Pastry Chef and together with her team she has created a lot of sweet treats for the resort’s regular operations as well as special occasions. One of her most unique masterpieces was an extremely long wedding cake with 6 metres in length. It was served during an elaborate reception at the resort. Chef Rina believes that pastry is all about creativity and detail. During her 20 career with Grand Nikko Bali, she has certainly proved that she is strong enough to endure working in a high-pressure kitchen.

Ni Nyoman Gunariyani, Security Officer
Whether for business or leisure, safety and security become an important aspect that guests take into consideration when choosing a place to stay. While there are only few women in the male-dominated security sector, the resort is proud to have a dedicated officer like Ni Nyoman Gunariyani. Unlike her fellow female employees, Nyoman admits that this job choice was actually her childhood dream.
She has been working at Grand Nikko Bali for 20 years and had the honour to handle the 2nd President of Indonesia, H.M. Soeharto, and his family during the resort’s inauguration. Together with the security team, she is involved in all the safety and security activities that have resulted in numerous achievements like the Safety and Security Award 2007 – Gold Class and Disaster Preparedness Certification in 2015. Becoming a Security Officer is proof that women can excel in a field that is traditionally thought of as male-dominated. Nyoman also encourages all the Indonesian women to be confident and tough in order to achieve success in their respective careers.

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