InterContinental® Singapore Awarded Best Service Excellence Hotel in Travel Weekly Asia’s 2016 Readers Choice Awards
For the first time, InterContinental® Singapore has been awarded Best Service Excellence Hotel by Travel Weekly Asia as part of the Readers’ Choice Awards 2016, an award which acknowledges and honours the “Best of the Best” in the travel industry.
Nominated and voted for, by Travel Weekly Asia’s readers, comprising professionals from different specialties of expertise within the industry, this award recognises organisations that have provided exceptional service and products in the past year. This award also represents a clear nod to the excellence that the hotel has strived for in the business and exemplary qualities that the team has displayed over the year.
“The hotel embarked on a journey towards redefining luxury and service excellence last year, alongside a year-long renovation project that has seen tremendous efforts dedicated towards enhancing service delivery and the renewal of brand and luxury standards.
Amidst the stiff competition in the hospitality industry, it is crucial that we look towards continued improvement as well as relevance in the Singapore market as well as the region. Thus, it is with great pleasure that we receive this esteemed award as it is an affirmation of the team’s commitment and dedication towards to the hotel in seeking to contribute towards the high levels of excellence both within the organisation, and within the industry as a whole,” said Mr Michael Martin, General Manager of InterContinental Singapore and Regional General Manager of IHG Singapore, Malaysia and Batam.