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International Rail Expand with live Bookings

March 30, 2016 Rail No Comments Email Email

IR chief executive Jonathan Hume put part of the increase down to new booking processes and technology which has made increasingly complex rail schedules and ticket types more agent friendly.

 He added, “This involves new live bookings  to reduce time consuming and frustrating procedures for agents with the IR booking site doing all the hard work”.

 Mr Hume said, “Agents appreciate that we make rail easy to book whilst the product is getting more complicated. For complex itineraries, we ask agents to send the client’s itinerary to us and we do the hard work of comparing rail passes to point to point tickets.

 “While for straightforward point to point bookings, we have launched a brand new live connection to the European Railways, which has opened up live bookings for major trains in popular countries such as Italy, France, and Germany, as well as key cross border trains such as Thalys and Eurostar”.

 It is also important to know that the majority of tickets are issued by email which further simplifies the process by not having to wait for tickets to be delivered.

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