A native of Shanghai, Mr. James Xi began his hospitality career at Shanghai Hilton in 1987. In early 1991, Mr. Xi immigrated to the United States to complete his MBA majoring in Hospitality Management at University of Houston. This commenced his journey with the hospitality industry overseas, where his experience spanned across the prestigious hotel brands, Hilton Hotel & Conference Centre, Embassy Suites Hotel, Double Tree by Hilton and Adams Mark Hotel. He held numerous leadership positions in these hotels including Executive Assistant Manager and Resident Manager.
Mr. Xi joined Shangri-La Hotel International Management Company in 2002. His first assignment was Resident Manager at Shangri-La Hotel Dalian followed in the same role at Shangri-La Hotel Changchun.
He was promoted to General Manager in 2004 and successfully opened Traders Hotel Kunshan by Shangri-La, Shangri-La Hotel Wenzhou and Shangri-La Hotel Changzhou respectively in 2005, 2009 and 2012 with great pre-opening and post-opening achievements. Under his leadership, Shangri-La Hotel Wenzhou was awarded Hotel of the Year for the entire Shangri-La group. Most recently he led the team of Shangri-La Hotel Yangzhou and successfully turned-around the hotel performance, leading to outstanding achievements in market share ranking, gross operating profit and guest service excellence from 2013 to 2015.
With his extensive operations background, astute revenue management and marketing knowledge, as well as his effective leadership, Mr. Xi will lead the team to take Shangri-La Hotel Ningbo to new heights in the near future.