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JW Marriott New Delhi Aerocity introduces Mobile check-in and check-out services

August 21, 2014 Hotel News No Comments Email Email

JW Marriott New Delhi Aerocity has joined the nearly 500 properties of the company’s flagship Marriott Hotels brand in providing mobile check-in and check-out to guests.

image001As part of Marriott’s global mobile strategy, guests at the JW Marriott New Delhi Aerocity, will witness an enhanced travel experience with added convenience and greater choice along with a higher level of service from the staff. The app, which allows for seamless check-in and check-out, leads to significant time savings for guests.

The Marriott Mobile app, makes check-in and check-out simpler at the JW Marriott New Delhi, Aerocity. Marriott Rewards members receive a push notification on their Apple iPhones or Android devices after 4 pm on the day before their arrival alerting them they can check-in. Then they receive an automatic notification when their room is ready. Communicating in advance means the hotel is prepared for their arrival. Because payment information is stored within members’ profiles, guests simply walk up to the expedited mobile check-in desk where their pre-programmed key card will be waiting for them.

At the end of their stays, guests receive a push notification alerting them that mobile check-out is available. Upon completion, guests will then be prompted to provide an email address where their bill should be sent, allowing them to confidently bypass the front desk. Mobile check-in and check-out are available in five languages:  English, French, Spanish, German and Mandarin.

“The mobile experience along with the personal interaction of the hotel associates will definitely enhance the overall experience of our guests. We have always tried to offer our guests impeccable hospitality and we hope our guests find the application convenient and enjoy the overall experience with us,” said Antony Page, General Manager, JW Marriott New Delhi Aerocity.

Marriott International has announced a significant expansion to its popular mobile check-in and check-out features.  With these latest additions, these services are immediately available at 1,200 properties worldwide, and will be live at more than 4,000 hotels worldwide by year-end.

*Mobile check-in and checkout is available at all Marriott Hotels, JW Marriott Hotels & Resorts, Renaissance Hotels, Marriott Executive Apartments and at a select but increasing number of Ritz-Carlton, Autograph Collection, Courtyard, SpringHill Suites, Fairfield Inn & Suites, Residence Inn and TownePlace Suites properties.

Marriott International

Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda, Maryland, USA, over 4,000 properties and 690,000 rooms in 79 countries and territories and reported revenues of nearly $13 billion in fiscal year 2013.  For more than 80 years, the company has been committed to guest satisfaction.  Marriott has been consistently recognized as a top employer and for its superior business ethics.  The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 45 million members.  For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visitwww.marriottnewscenter.com.

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