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Kenya Airways West Africa Operations Update

August 19, 2014 Aviation No Comments Email Email

As we have indicated before, we are dependent on expert advice for our continued operations from Ministry of Health and WHO.

Following the Ministry of Health statement issued recently; Kenya Airways wishes to confirm that we will comply with the advice to suspend our commercial flight operations to Liberia and Sierra Leone temporarily.

This operational decision effective; Tuesday 19th August 2014 midnight, is based on the situation risk assessment by Kenya’s Ministry of Health.

To our esteemed guests who are booked on the suspended flights, we wish to express our sincere regrets for disrupting your travel plans. We further wish to confirm that we shall be providing for a full refund of all tickets earlier booked and paid for prior to this suspension.

The provision of air transport services during such critical moments remains a crucial component of the outbreak containment and overall management. At the height of the Ebola outbreak, Kenya Airways has remained a key air transport solutions provider. We have transported medical staff, supplies and equipment to facilitate the management of the outbreak.

We take this opportunity to thank our customers for their continued confidence in our services, and our staff for their passion and dedication. I wish to confirm that Kenya Airways will continue operating all its scheduled flights to Nigeria and Ghana.

However, in the interest of public safety for both our esteemed guests and staff, we reserve the right to cancel our flights to any other destination should the situation warrant. Periodic media updates will be duly provided. Thank you for flying ‘The Pride of Africa’.

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