KLM has carried 30.4 million passengers last year – a new record. This is an increase of 6.4% compared to 2015. The increase was highest on European routes (7.8%), where we carried more than 20 million passengers for the first time. Load factor rose slightly by 0.8 of a percentage point compared to 2015.
During the first week of this year, KLM was named Europe’s safest airline by the German body Jet Airliner Crash Data Evaluation Centre (JACDEC), and ranked 5th worldwide.
Elsewhere, the 2016 Punctuality Report issued by OAG concluded that KLM had the best on-time performance among European airlines, ranking 3rd worldwide.
At KLM Cargo traffic was down 9.8% and capacity down 8.3%. We saw a slight improvement in December, which may be a sign that the tide is changing.