Korean Air has been recognized by the International Air Transport Association (IATA) for its constant effort in minimizing passengers’ waiting time at Incheon International Airport. During a ceremony held at Korean Air’s Seoul headquarters, Korean Air was awarded the Green Certificate in IATA’s Fast Travel Program. Korean Air is the first Korean carrier to be awarded the certificate.
IATA’S Fast Travel Program aims to provide passenger convenience by reducing waiting time at airports and aid in cost reduction and on time operations of airlines. The Fast Travel Program covers six areas of a passenger’s airport journey: self-check-in and/or automatic check-in; bags ready-to-go; document check; flight re-booking; self-boarding; and bag recovery. IATA assigns airlines who meet some or all of the requirements in Green, Gold, Platinum rankings.
Korean Air has attained the Green ranking in the Fast Travel Program, the first in South Korea, by meeting three of the requirements – self-check-in and/or automatic check-in; flight re-booking and bags ready-to-go – at Incheon International Airport.
“We will continue to work on strengthening our cooperation with airports and enhancing our services to enable passengers to enjoy the best travel experience with Korean Air from check-in to boarding,” said a Korean Air representative.
Recognizable progress in passenger convenience is made by Korean Air constantly, which includes the introduction of ‘electronic ticket’ in 2003, kiosk check-in facilities and web check-in services. Korean Air has been at the forefront of advanced passenger experience in Korea through the use of the newest technologies.