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LAN implements touch system on board for visually impaired

October 4, 2013 Aviation No Comments Email Email

LAN Airlines has introduced a new touch system consisting of safety cards designed for the visually impaired and a special button to call cabin crew.
In order to further raise the quality standards in caring for our passengers, LAN Airlines and its affiliates have implemented a system for the visually impaired – the System Seat Accessibility button, which allows them to call cabin crew by double clicking anywhere on the in-flight entertainment screen. Additionally, security cards designed with braille will be available.

“At LAN we work every day to deliver an excellent product in order to provide the best travel experience for our passengers and we believe that this new system will further assist our visually impaired passengers.  It will give visually impaired passengers access to more information and the possibility of requesting assistance quickly and easily,” says Fernanda Toro, Director of Travel Experience LATAM Airlines Group.

In addition to personalised instructions given by the cabin crew, visually impaired passengers will be able to check the safety card which  contains information on where to place carry-ons, safety belt use, restrictions on use of electronics on board, use of flotation devices, the brace position in case of an emergency landing and requirements for preparation for takeoff.

In addition to its content in braille, the card has text written in large print to be legible and colour contrast for people with low vision.

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