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Launch of Amadeus Ticket Changer simplifies ticket reissues for travel agents in Australia

February 4, 2014 Tech No Comments Email Email

Amadeus, a leading technology partner for the global travel industry, today announces the launch of Amadeus Ticket Changer in Australia that automates the air ticket reissuing process, significantly reducing time and the possibility of errors.

The new solution reduces time spent on a ticket exchange to just two minutes.

Amadeus Ticket Changer automates ticket exchanges for cabin, class, route or date changes, regardless of whether the ticket is unused, partially used or has been reissued previously.

Unique to Amadeus, the new solution automatically calculates and guarantees any applicable fare, tax or penalty collection for the 94 airlines that file their rules in CAT31 including Qantas and Virgin Australia. Amadeus Ticket Changer also automates the additional collection calculation for all other carriers filing in CAT16, saving agents time on almost any airline reissue.

You need to see this new solution to believe it. That is why Amadeus Australia is offering Australian travel agents Amadeus Ticket Changer transactions free of charge until 28 February 2014.

Tony Carter, Managing Director, Amadeus IT Pacific commented, “We recognise that complex ticket reissues are not a travel agent’s favourite task. That is why we are very excited to launch Amadeus Ticket Changer. It really does take the strain out of the reissue process and gives agents more time to focus on providing great service.”

Travel agents wanting to try Amadeus Ticket Changer are encouraged to visit the Amadeus e-Support centre at or contact their local Amadeus Account Manager.

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