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“Let’s Talk Business” Article from Richard Coles – Coles International Training 21st Century Leaders Journey – Pt 2

September 30, 2017 Headline News, Training No Comments Email Email

Effective leaders are always a privilege to watch. They are charismatic, and can be amazing with motivating employee performance. Whether it is business communication skills or employee inter-personal relationships, successful leaders are charmers. They inspire people to exceed their self-imposed limitations and reach success.

The celebrated leaders of the 20th century were people who followed the path of knowledge and facts. This era belonged to lawyers, engineers, accountants, doctors, high-flying business executives. These people were leaders whose leadership skills were centered on knowledge.

The 21st Century has seen a major shift in the definitions of good leadership skills. Knowledge is still important – and it will always be – but it is no longer enough. Now leaders combine knowledge and facts with gut feelings, superior communication skills, ingenuity, intuition, insights, inspiration, and instinct.

Some leaders of yesterday did not always take kindly to criticism; did not welcome change, did not know how to balance flawed and perfect workforce. Today’s leader’s work a lot on gut feelings and intuition, they work with ingenuity and personal rapport. Today’s leaders come with the ability to balance the hard knowledge-based facts and soft skills. Very often today demands that the 21st Century leader move between the tangible and intangible such as logic and vision, making rules and breaking rules, head and heart, rational and emotional.

This is not easy; for today’s leaders are required to judge and act more flexibly than ever before for the future is and will remain unpredictable. The soft skills here are intuition, gut feeling, heart, empathy, and ingenuity – all factors that cannot normally be taught in a classroom. Good communication skills are becoming an important factor, for this where the leader starts his journey to success.

Risk-taking, innovative approach, intuitive decisions become the order of the day for the 21st Century leader. Though motivating employee performance is still one of the most important roles of the leader, equally important is his ability to take risk, adapt to change, create and manage change.

Business communication skills and leadership are intertwined and require continuous attunement for the rules keep changing. Ability to adapt to change is best not when you anticipate change, but when you are part of the change. Hence, today’s leaders and their teams need to be part of the change. The journey continues.

Coles International Training and Corporate Consultancy is based in Australia. It researches, develops and delivers learning and organizational solutions to clients’ needs and problems around the world. For more information, please visit, or email: Or phone +61 434152545.

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