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Luxe Hotels’ Properties Become the First Properties in Los Angeles and Beverly Hills to Accept Alipay and WeChat Pay

October 11, 2017 Hotel News No Comments Email Email

Continuing its commitment to provide state-of-the-art technology amenities for its guests, Luxe Hotels properties are now the first hotel properties in Los Angeles and Beverly Hills to accept Alipay and WeChat Pay through a partnership with Citcon, the Silicon Valley-based cross-border mobile payment solution provider. Both mobile payment solutions will be available at the flagship, Luxe Rodeo Drive Hotel and Luxe Sunset Boulevard Hotel.

Accounting for 90 percent of the total market share and 70 percent of the total Chinese population, Alipay and WeChat Pay are the most popular mobile payment solutions for Chinese travelers. With more than one million Chinese tourists visiting Los Angeles in 2016, accepting these popular forms of payment is an important step in attracting the $2.9 billion spent by these tourists in California each year.

WeChat Pay is an integrated component of mobile social communication app WeChat, which allows users to share voice, photos, videos and text messages across their entire social eco-system. With over 963 million active monthly users, WeChat Pay provides Chinese consumers with a user-friendly experience when making payments. Alipay is a lifestyle app with more than 450 million active users, and works with over 40 overseas financial institutions and payment solution providers to enable cross-border payments for Chinese travelers. By accepting both WeChat Pay and Alipay, Luxe Hotels will connect with millions of Chinese consumers.

Commenting on the partnership, Adam Sydenham, regional general manager of Luxe Hotels, said, “We are always looking to enhance our guest’s experience, and for many of our international travelers that means offering mobile payment solutions like WeChat Pay and Alipay.”

“Harnessing the growth of both e-commerce and China’s outbound tourism market by providing an omni-channel payment solution will help position Luxe Hotels as a preferred destination for the throngs of Chinese travelers that visit Los Angeles and Beverly Hills annually,” continued Sydenham.

“China is changing rapidly. Mobile payment is the new frontier of commerce and China is leading this trend,” said Chuck Huang, Founder & CEO of Citcon. “We are excited to work with Luxe Hotels to provide an integrated and easy-to-use payment solution, to create a delightful and memorable experience that helps attract more Chinese customers and drive business growth.”

Both Alipay and WeChat Pay will be available for guests of the Luxe Sunset Boulevard Hotel and Luxe Rodeo Drive Hotel, starting December 2017. For more information on all the amenities available at Luxe Hotels please visit,

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