When close to 300 of the world’s luxury travel providers come together with more than 400 of Australia’s most high-end travel buyers for a fabulous showcase of worldwide luxury destinations, travel products and experiences, the outcome, known as Luxperience, is guaranteed to be fruitful.
TravelManagers’ Melanie Whyte, representative for Devonport, Tasmania, was one of ten personal travel managers (PTMs) who attended the luxury business exchange for the first time this year, and she was suitably impressed.
“I was quite unaware about what I was in for,” explains Whyte. “Colleagues had mentioned that it was a worthwhile thing to do and I have to agree. For me, the main highlight was the opportunity to network – I learned a lot about upsell options and new products on the market that I can’t wait to share with my clients.”
Held in Sydney over three days, Luxperience 2015 has been described by its founder, Helen Logas, as “our most inspirational and productive to date, with numerous leads generated and key relationships fostered in face-to-face meetings.”
TV personality Tom Williams takes time out from his MC duties at the Luxperience 2015 Gala Dinner to pose with TravelManagers’ delegates, Tanya Barker and Melanie Whyte.
TravelManagers’ Executive General Manager, Michael Gazal, says his company has a good number of PTMs who specialise in selling luxury travel products to high-value clients.
“We encourage our PTMs to attend Luxperience on a regular basis in order to build and maintain strong relationships with suppliers. Because we have such a strong, collaborative network of PTMs operating throughout Australia, they can also share new product developments and unique product information with colleagues who are unable to attend Luxperience in person.”
Unfortunately, whilst those PTMs who are unable to attend Luxperience can be assured that they are keeping up to date with vital product knowledge, they do miss out on some of the other perks of attending Luxperience in person: such as attending the Gala dinner and having their photo taken with the evening’s MC, Tom Williams, who is perhaps best known as a long-time presenter on travel show, The Great Outdoors.
Whyte and her colleague, Tanya Barker, representative for Narre Warren South, Victoria, were both happy to take advantage of this opportunity, but they are quick to point out that the main benefit of their time at Luxperience was in gaining a better understanding of high-end, luxury travel options in various parts of the world.
“Networking with new wholesalers was very beneficial to my business,” confirms Barker. “There were many luxury wholesalers from New Zealand and South America, but I’m looking forward to meeting more suppliers from Asia, Europe, the USA and Canada next time I attend.”
Whyte says she expects her clients will also benefit from her Luxperience.
“I learned about so many new products, plus the time I spent with tourism authorities has given me some great inside information for my clients – things I never knew existed. Now I know exactly where to send them for Christmas lunch in Beverly Hills or for an amazing meal in Thailand.”
With spaces at Luxperience strictly limited, Gazal says PTMs are generally only able to attend every two to three years, in order to ensure that colleagues also have an opportunity to attend.
“This is the third year that TravelManagers has been involved with Luxperience, and it’s definitely something we are eager to continue supporting. It’s the only global business exchange in Australia and New Zealand which connects experiential and luxury travel products directly with their major sellers in this market, so you can be sure we’ll be back in 2016.”
For more information or to speak to someone confidentially about TravelManagers please contact Suzanne Laister on 1800 019 599.