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Marcus Hotels & Resorts Properties Recognized with AAA Four Diamond Award Rating

February 18, 2014 Accolades No Comments Email Email

Marcus® Hotels & Resorts, a division of The Marcus Corporation, today announced that four of its owned and managed properties have again received the AAA Four Diamond Award rating in 2014.

The Pfister Hotel in Milwaukee, Wis., remains one of only 12 hotels in North America that have maintained AAA Four Diamond status for 38 consecutive years since the Diamond Ratings were first introduced in 1976.  The Grand Geneva Resort & Spa in Lake Geneva, Wis. maintained AAA Four Diamond status for 17consecutive years; the Skirvin Hilton in Oklahoma City, Okla. received the rating for the eighth consecutive year and the Hilton Milwaukee in Milwaukee, Wis. received the rating for the fourth consecutive year.  Less than four percent of 59,000 AAA Approved hotels and restaurants receive this rating.

The Pfister Hotel, Grand Geneva Resort & Spa, Skirvin Hilton and Hilton Milwaukee are part of a select group of establishments within North America.  Currently, just 1,548 hotels and 729 restaurants hold the AAA Four Diamond Rating.  Hotels at this level are committed to providing every guest with a personalized experience and attentive service in comfortable, high-quality surroundings, according to AAA. They typically offer an extensive array of amenities and guest services.

“We pride ourselves on providing an exceptional environment for our guests, from our features and amenities to the high quality service our guests have come to expect,” said Thomas F. Kissinger, interim president, Marcus Hotels & Resorts and senior executive vice president, The Marcus Corporation.  “The AAA Four Diamond Award rating is a testament to the hard work and dedication of our associates in making every guest’s experience extraordinary.”

“AAA is delighted to recognize The Pfister Hotel, Grand Geneva Resort & Spa, Skirvin Hilton and Hilton Milwaukee as Four Diamond hotels,” said Michael Petrone, director of AAA Tourism Information Development. “To maintain the exceptional standards required for this rating on a daily basis is an outstanding achievement. AAA Four Diamond establishments are attentive to guests’ needs and consistently deliver memorable travel and dining experiences.”

For more information on AAA Four Diamond criteria, please visit http://newsroom.aaa.com.

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