MERCURE Pattaya Ocean Resort is delighted to announce that it has awarded a TripAdvisor® Certificate of Excellence. The awards celebrate the achievements of hospitality businesses that have received outstanding traveler reviews on the TripAdvisor website over the past year. Certificate of Excellence recipients include hotels, restaurants and attractions located all over the world that have continually delivered a quality customer experience.
“The TripAdvisor® Certificate of Excellence awards are respected throughout the hospitality industry because they reflect the opinions and experiences of real travelers. My team and I are delighted to be recognized as a top hotel in Thailand by the experts – our guests!” said Mr.Nikolay Stoyanov, General Manager of MERCURE Pattaya Ocean Resort.
“With the Certificate of Excellence, TripAdvisor® honors hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor®. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor® is proud to play this integral role in helping travelers feel more confident in their booking decisions.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor® over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews, and must have been listed on TripAdvisor® for at least 12 months.