Expedia®, the world’s leading online travel company, has earned the title of ‘Best On-line Travel Agent’ for the third year running at the 23rd Annual TTG Awards 2012.
This prestigious trade award, presented by TTG Publishing, honours top achievers in Asia Pacific based on voting by industry professionals such as hoteliers, airline staff, national tourism organisations, travel industry operators, as well as readers of TTG Asia, TTG China, TTGmice and TTG-BTmice.
The event was attended by a total of 700 members of the Asia-Pacific travel trade and generated a total of 60,000 valid votes from June to August for its voted titles, as compared to 49,000 votes last year.
The title was awarded to Expedia based on professionalism and excellence in staff, best value-added services to consumers and best use of technology in improving service efficiency and effectiveness.
“Expedia has always made it a priority to provide travellers with the opportunity to create and enjoy the best trips at the greatest value possible. It is a wonderful boost to our confidence that our efforts have been recognised by industry peers. Our accomplishment in receiving this award for the third year running shows that we have been achieving our aim on a consistent basis,” said Dolly Chin, Chief Marketing Officer of AirAsiaExpedia.
In Asia, Expedia currently operates full-service sites in Japan, Singapore, Malaysia, Thailand and India, helping travellers plan and book their travel by providing and a wide selection of over 150,000 hotels and 400 airlines of holiday packages, flights and hotel bookings to suit their travel needs. The wide selection of holiday packages on these dedicated local sites are backed by the Best Price Guarantee, the most comprehensive customer guarantee in online travel and covers everything from packages to standalone hotel deals. Recently,Expedia.com.sg launched its Weekend Getaways page, offering consumers dynamically packaged deals on a stunning interactive user interface to regional destinations such as Bali, Bangkok and Phuket for the coming and following weekend.
In addition, Expedia also has hotel-only sites operating in Indonesia, Philippines, Hong Kong, Taiwan and Korea, with plans to continue their regional full-service expansion into other Asian markets in 2013.