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NCR Technology and Services Make Traveling Easier for Shenzhen Airlines Passengers

March 10, 2014 Technology No Comments Email Email

Shenzhen Airlines has selected NCR Corporation, the global leader in consumer transaction technologies, to provide self-service check-in solutions.

The agreement also includes multi-vendor, on-site support services for new and existing airport check-in kiosks throughout China.

The new self-service kiosks will be deployed at Shenzhen Baoan International Airport, the hub for Shenzhen Airlines. The purchase marks the first time the airline has turned to a foreign provider for this technology. Shenzhen Airlines will also rely on NCR Travel to maintain existing kiosks for airports in Nanjing, Nanning, Xian and Shenyang by providing on-site maintenance support services and parts.

“The addition of Shenzhen Airlines further strengthens our presence in China and demonstrates the growing awareness within the region for NCR as a global service provider, as we currently support many of the country’s banks and retailers,” said Pedro Carrasco, vice president of sales EMEA/APAC, NCR Travel.

NCR airport check-in enables passengers to check in, access flight information, select seats, and scan and print boarding passes. The NCR airport check-in kiosks run on common use self-service (CUSS) platform, which allows applications from other allied member airlines to run concurrently on a single self-service device. Onsite support services ensure maximum availability and NCR’s patented two-sided thermal paper technology saves up to 40 percent on paper boarding pass and receipt costs, reducing staff workload for paper replenishment.

Today, NCR provides airport check-in solutions for seven of the top ten airlines worldwide.

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