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New tool will cut waiting time for arrivals at LAX

September 21, 2017 Headline News No Comments Email Email

Los Angeles International Airport (LAX) and US Customs and Border Protection (CBP) are about to introduce a new app to speed waiting times for arriving passengers at the airport, prime gateway for Australians visiting the US.

Lengthy airport queues are daunting after a long-haul flight from Australia to Los Angeles.

The app is available for download and use in Terminals 2, 4, 7 and Tom Bradley International Terminal. At the moment, it can be used only by Canadian citizens and returning US citizens – but the fact people in those categories can use it will speed up the arrivals process for the others, reducing total waiting numbers to the advantage of arriving Australians.

LAX. Los Angeles International Airport

LAX and CPB will demonstrate the new Mobile Passport Control (MPC) app at the airport tomorrow (Thursday 21 September 2017).

The free and secure MPC app allows US and Canadian citizen passengers to submit their passport and customs declaration information via their iPhone or Android instead of the traditional paper forms, saving them time and letting them “start their vacation or reunion with loved ones faster”, in the words of a press statement from LAX.

The MPC app is easy to download through the free LAX Wi-Fi and profile set-up. Eligible travellers submit their passport information and customs declaration form to CBP via a smartphone and tablet app prior to arrival. Android and iPhone users can download the Mobile Passport app for free from the Google Play Store and Apple App Store.

Breezing through security is done in five easy steps.

  1. Download the Mobile Passport Control App from the Apple App Store or Google Play Store before arriving.
  2. Create a profile with your passport information.
  3. Complete the “New Trip” section upon arrival in the United States.
  4. Submit your customs declaration form through the app to receive an electronic receipt with an Encrypted Quick Response (QR) code.
  5. Bring your passport and smartphone or tablet with your digital bar-coded receipt to a CBP officer.

MPC offers US citizens and Canadian visitors a more secure and efficient in-person inspection between the CBP officer and the traveller on arrival in the US. Much like Automated Passport Control (APC), the app does not require pre-approval, is free to use and does not collect any new information from travellers.

Travellers opting to use the app will no longer have to complete a paper customs declaration form and will have access to a designated MPC lane to clear customs instead of entering the traditional CBP processing lanes. As a result, travellers will experience shorter wait times, less congestion and faster processing.

Written by Peter Needham

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