HelloGbye, LLC today announced a multi-phased partnership with American Express to offer an innovative and transformative approach to booking travel. Featuring a customer-friendly experience that uses simple voice or typed commands to book flights and hotels, the HelloGbye app is now available for download at www.hellogbye.com and will be available in the App Store in January.
According to Jonathan Miller, HelloGbye founder, “Our new partnership will provide access to American Express’ data insights, capabilities and deep travel industry knowledge, allowing us to better tailor our offering for even the most demanding travelers. American Express’ success with using big data to create consumer insights helps our already intuitive technology offer even more customized itineraries to travelers.”
The HelloGbye platform uses sentient artificial intelligence that understands what consumers are saying when speaking to the app to individualize their travel preferences, intentions and itinerary faster and better than other existing platforms.
“Our partnership with HelloGbye is an example of how American Express’ big data analytics can bring unique predictive modeling capabilities to solve complex problems, such as hotel bookings, and help more travelers,” said Marc Ginsberg, vice president, Performance Marketing & Data Products, American Express. “As more of us book travel on our mobile devices, quickly viewing itineraries that are most relevant to our personal travel style is essential to any search. HelloGbye’s technology combined with Amex’s data insights delivers uniquely tailored results that make the mobile booking process quick and seamless.”
The HelloGbye app gives travelers the ability to book or make changes to flights and/or hotels without multiple drop down menus, filtering, and scrolling. Travelers can also plan for up to eight travelers in an itinerary, an industry first.
“We have worked with the American Express team to enhance our digital platform across iOS devices and online,” said Dr. James Valverde, HelloGbye Chief Analytics Officer. “We see huge potential for this partnership to help make our brand increasingly customized and tailored for the customer.”