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New website gives savvy travel agents an edge

May 5, 2014 Training No Comments Email Email

A new industry website promises to open a new world of opportunities to travel agents, providing instant, on-demand access to training and webinars on the latest offerings from suppliers around the globe.

The membership website, by the Travel Industry Network, facilitates the recording of supplier presentations on their products and services, and then hosts them in a searchable format that agents can access from their computer or a mobile device. A password-protected login ensures the content is available to “trade only”.

Travel Industry Network founder, Sabina Ziolko ski says she created the web resource as a solution to the frustrations she faced when working in both the retail and wholesale travel environments.

“Agents and suppliers need to be able to connect at a time that suits them both,” Ms Ziolkowski says. “Travel Industry Network allows agents to increase their product knowledge through recorded training sessions, without waiting for a representative to be available.

“I wanted to provide staff in remote, busy or job-share environments with consistent and high-quality product            information and a handy reference tool. The amount of travel information available on the Internet means clients are often well-researched making it even more vital that agents are familiar with the latest offerings.

“Travel agents can use the website as their first point of call when seeking suppliers for destinations they do not regularly book. Follow up sales calls from supplier representatives can then focus on individual situations, rather than basic product training, saving time and increasing efficiency.”

Novice agents can also benefit by learning about their suppliers products in a convenient and relaxed manner, Ms Ziolkowski says.

The site at www.travelindustrynetwork.com.au. It is free to register and will provide members with an increasing range of training and reference material.

 

For further information please email: admin@travel-industry.com.au

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