When Scoot, Singapore Airlines’ low cost carrier little sister announced in November 2011 that it was coming to Australia flying non-stop from Singapore, I would imagine like me, you had to do a double take over the name … Scoot!
Kicking off its services with Boeing 777’s and now with the stunning Boeing 787 Dreamliner, Scoot is simply not just another airline, it is as they describe at Scoot, an airline with “Scootitude™.
So what is Scootitude? Check out this chart and that should help!
So, when the opportunity came for me to try Scoot and experience “Scootitude” on a recent trip from Singapore to Sydney, I thought to myself, why not, with my flight with Scoot on one of their new quieter, lighter Boeing 787 Dreamliners named, Barry for some reason that I have not been able to discover called, cementing my realisation that yes, Scoot is …“not your usual airline”!
The Scoot experience begins right from when you buy your ticket or even before because they send you smart email updates and news about all sorts of exciting things happening with Scoot and you can hardly miss any Scoot communication or anything else Scoot related, due that that highly visible banana yellow and it carries right on throughout the check in and flight!
Scoot offers a range of tickets, including the basic “Fly”, “FlyBag”, “FlyBagEat” and “ScootBiz” and you can check out what each ticket gives you on the chart.
For comparison, in general it appears that a “ScootBiz” Scoot’s business class, ticket between Sydney and Singapore is around the same price as an economy ticket with a full service carrier and all the economy options much cheaper, although all the options could be considered tad complex by some, but hey they allow you to choose what you want rather than paying for things you do not want or need!
The economy seat configuration is 3-4-3, with a range of ScootSilence, Standard, Super and Stretch seat choice available at additional cost, with a 2-3-2 in ScootBiz rather like a domestic business class, with wider and very comfy leather seats and more leg room.
Most Scoot aircraft now have Wi-Fi Scoot TV to keep you occupied that you can access with your tablet, notebook or I believe even a phone, at a cost of course with most tickets, with a good range of movies, TV shows and other bits and pieces and there is an AC socket shared between every two seats.
A light chicken wrap snack and a soft drink was included in my ticket and served around 2.5 hr before landing in Sydney, with all other food and drinks are extra, but the service is also pretty good and the crew friendly and living up to the Scootitude message,
So, in conclusion, I really enjoyed my Scootitude experience and for a low cost airline, it was all totally acceptable.
For an 8-hour flight Scoot offers really great value for money, even in ScootBiz and I also like that the decision on how much you spend on the seat and extras is down to you, not the airline, which seems pretty fair to me and I would imagine very attractive to leisure travellers on a budget, who seemed to be most of the passengers on my flight.
If you have any doubts about Scoot not being just another airline, check out the video below of my Scoot experience:
Written by : John Alwyn-Jones