Oman Air, the National Carrier of the Sultanate of Oman and Swissport International, the world’s leading provider of ground handling and air cargo services to the aviation industry, have signed a multi-station agreement for full cargo handling services at London Heathrow, Munich, Frankfurt and Paris Charles de Gaulle. The new agreement underlines Swissport’s ability to provide standardized services across a multi-station environment.
As of 3 September 2015 Swissport took over full cargo handling services for Oman Air at London Heathrow followed by a phased transition of the other 3 stations, with completion by the 1st November 2015.
Through the one-stop approach, both parties will benefit from increased standardization in process flows with a common service level agreement and KPI measurements.
Oman Air’s Chief Officer Service Delivery, Andrew Walsh, says: “In support of our world class service, Oman Air heavily relies on the punctuality and reliability of the quality standards of its Ground and Cargo handlers. After a careful review we are confident that Swissport will be the right partner in supporting us towards our journey to become the best.”
Nils Knudsen, Executive Vice President Global Cargo Services at Swissport International adds: “We are proud of this intensified cooperation. It shows Swissport’s dedication to highest performance and quality. We are very much looking forward to developing our global relationship with Oman Air and establishing a fruitful partnership in the coming years.”