It’s a ‘reviewtiful’ day for Ovolo Hotels as the Group announce five of its properties have received The Tripadvisor ® Certificate of Excellence for 2015. The awards follow a growing list of guest feedback honours received from the world’s most popular travel website.
The Tripadvisor ® Certificate of Excellence recognizes excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor. To determine winners, the site uses an algorithm that takes into account the quality, quantity and recency of reviews submitted by travellers over a 12-month period.
Ovolo Southside, Ovolo Noho and Ovolo West Kowloon all received the Certificate of Excellence in Hong Kong, and the Group’s 2014 Australian acquisitions, the Bluehotel and Hotel 1888, were the winning recipients from Sydney, Australia.
For Ovolo Southside, The Tripadvisor ® Certificate of Excellence marks the 162-key hotel’s first major guest relations honour since officially opening in the fall of 2014. The country’s first warehouse-to-hospitality conversion features five distinctive dining, events and entertainment spaces and is A Member of Design Hotels™.
Ovolo Noho and Ovolo West Kowloon have a growing tradition of excellence in guest feedback, having now received The Tripadvisor ® Certificate of Excellence every year since 2013. In addition, Ovolo Noho was named one of the Top 25 Hotels for Romance in China and Ovolo West Kowloonwas selected one of the Top 25 Hotels for Families in China for the 2015 TripAdvisor Travelers’ Choice® awards. The Group’s other Hong Kong hotels, Ovolo Central and Ovolo Aberdeen Harbour, were also recognized with Travelers’ Choice honours announced earlier in the year.
“This is all thanks to our guests who have amazing taste to choose us and review us!” said Dirk Dalichau, Ovolo Hotels Chief Operating Officer. “Their invaluable feedback and Tripadvisor’s recognition are valued endorsements for Ovolo Hotels as we continue to grow internationally.”
Last year Ovolo Hotels acquired two marquee hotel properties in Sydney, the 1888 Hotel and Bluehotel. Both hotels are currently in the process of being revitalized and brought up to Ovolo Hotels’ all-inclusive service and design standards, with grand relaunch forecast for Q4 2015. Ovolo Hotels are proud to announce both hotels also received The Tripadvisor ® Certificate of Excellence for 2015, and are confident that after rebranding is complete, both will achieve even further heights in the future.