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Pacific World and ACCESS Launch the Global Client Experience Program

August 12, 2016 Tour Operator No Comments Print Print Email Email

Pacific World and ACCESS announced today the launch of the Global Client Experience Program. Following the creation of the strategic partnership between ACCESS and Pacific World in 2014, this is the next step in the growth and evolution of the global alliance and further enforces its position as the catalyst for innovation in the DMC industry.

The Global Client Experience Program is designed to deliver a globally integrated relationship between clients and all ACCESS and Pacific World offices, wherever event stakeholders need support/services/resources, whatever their event needs are, and whenever their event takes place. The unique scale, scope and integration of ACCESS and Pacific World enable the Global Client Experience Program to offer exclusive client benefits:

  • A Global Client Account Team spread across the world’s major destinations, to closely focus on and coordinate client requirements independently, both where the client is based and where their events take place.
  • A Unique Experiences Program, bringing to the service of clients the combined strength of global creative resources and local operational teams to deliver exceptional and innovative experiences worldwide.
  • Global Financial Assurance, to actively deliver to clients the financial security, leverage and benefits of working with a stable and solid partner, across all programs and destinations.
  • Global Compliance and Sustainability, including transparency and business ethics standards, customized Health and Safety and worldwide Corporate Social Responsibility programs.

Selina Chavry, Global Managing Director of Pacific World stated, “We are pleased to lead the way in the development of our global alliance and the transformation of the successful models established by the previous generation in the 1990s. This Program has been developed following many conversations with clients and we have designed it to meet the need in the industry a reliable, consistent and efficient DMC structure that can work with clients globally.”

“After receiving so much positive feedback about our global alliance from our clients, we are proud to launch this Global Client Experience as our next innovation. We are excited to be able to further enhance value to our customers and promote the power of sharing experiences and perspectives anywhere in the world” added Chris Lee, CEO of ACCESS Destination Services.

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