A British Paralympian who has competed in archery at the Beijing and London Olympic and Paralympic Games says she was left stranded when British Airways mislaid her wheelchair.
Pippa Britton says she was left “in tears” when she landed back at Heathrow Airport and found her custom-made wheelchair had not arrived.
She shared details of her ordeal on Twitter, whereupon BA and Heathrow Airport contacted her. Details of the Twitter exchange were shared by STV.
Britton said BA eventually found her wheelchair in Geneva and returned it to Heathrow. She went on to thank BA for their help in “getting my chair back to me” – adding that “people can be brilliant”.
There was a sting in the tail, however. “Just a shame that you lost it in the 1st place,” Britton wrote. “It’s been a horrible experience & I hope no one else has to go through it.”
A few months ago – last October, in fact – the entire English surfing team was left without its surfboards at a major European competition – because British Airways forgot to load the boards onto a flight. Oops! Airline forgets to load national surf team’s boards
Written by Peter Needham