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Passengers in focus

May 13, 2015 Technology No Comments Email Email

Although 78% of air passengers are happy with their overall travel experience, over half want to see improvements at the airport and to have more control over their journey.

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In response, airports are using technology to improve every step – check-in and bag drop, border security, flight transfer and baggage collection.

Technology gives airports a clear opportunity to differentiate their passenger experience, thus driving passenger satisfaction and ultimately improving business performance.

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